Error Message When Starting Add Printer Wizard (167376)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q167376

SYMPTOMS

When you start the Add Printer Wizard, you may receive the following error message:
Out of resources.

Printer operation cannot continue due to lack of resources. The specified module could not be found.

CAUSE

The Ntprint.dll file in the %SystemRoot%\System32 folder may be missing or damaged.

RESOLUTION

Expand a new copy of the Ntprint.dll file from the Windows NT 4.0 CD-ROM to the %SystemRoot%\System32 folder using the following steps:
  1. If an Ntprint.dll file already exists in the %SystemRoot%\System32 folder, rename it to Ntprint.old.
  2. Place the Windows NT 4.0 CD-ROM in the CD-ROM drive.
  3. Type the following line at a command prompt:

    expand d:\i386\ntprint.dl_ c:\winnt\system32\ntprint.dll

    NOTE: This article assumes that Windows NT is installed in the Winnt folder on drive C and that the CD-ROM drive is drive D. If this is not the case, adjust the command as necessary.
Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kberrmsg kbprint KB167376
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