XADM: Missing File New Custom Recipient Option (167265)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
This article was previously published under Q167265

SYMPTOMS

You are unable to set up a new Custom Recipient. This command is not available on the File menu in the Microsoft Exchange Server Administrator program.

CAUSE

You are using the standard edition of Exchange Server and you have not installed any Microsoft Exchange Connectors on this computer running Exchange Server.

RESOLUTION

To resolve this problem, do one of the following:

  • Install the Microsoft Exchange Server Enterprise Edition, which includes three connectors: Microsoft Exchange Internet Mail Connector, Microsoft Exchange Connector, Microsoft Exchange X.400 Connector. -OR-

  • Install any of the connectors from the Microsoft Exchange Connector Series (Microsoft Exchange Internet Mail Connector, Microsoft Exchange Connector, or Microsoft Exchange X.400 Connector).
  • If there is no need for this Exchange Server computer to use any type of connector, users can use a shared .pab file that will reside on a server. This will allow users or the administrator to add foreign mail addresses to be used globally.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbusage KB167265
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