Windows 95 Stops Responding When PC Cillin 95 Starts (167252)


The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q167252

SYMPTOMS

After you install PC Cillin 95 on your computer, Windows 95 may stop responding (hang) during the startup process.

CAUSE

This behavior can occur if PC Cillin 95 starts automatically when you start Windows 95.

RESOLUTION

To work around this problem, remove the PC Cillin 95 shortcut from the Startup group. To do so, follow these steps:
  1. Start Windows 95 in Safe mode by restarting your computer and then pressing the F5 key at the "Starting Windows 95" prompt.
  2. Click the Start button, point to Settings, and then click Taskbar.
  3. Click the Start Menu Programs tab, and then click Remove.
  4. Double-click the Startup folder.
  5. Click the PC Cillin 95 icon in the Startup folder, and then click Remove.
  6. Click Close, click OK, and then restart your computer.
For additional information about this issue, contact TouchStone Software Corp., the manufacturer of PC Cillin 95.

PC Cillin 95 is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kb3rdparty kbAppCompatibility KB167252
©2003 Microsoft Corporation. All rights reserved.