WD97: Word Hangs When You Open Version of Protected Document (167219)



The information in this article applies to:

  • Microsoft Word 97 for Windows

This article was previously published under Q167219

SYMPTOMS

If you are using the versioning feature in Word 97 with a protected document containing form fields, Word 97 may hang when you open an earlier version of the document.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Versioning allows you to maintain a working history of a document. With this feature, you can see exactly who did what to a document and when. You can also enter descriptive text about the changes made in each version. All the versioning information is stored within the document, so you don't need to maintain and track multiple copies of the document

REFERENCES

For more information on using the versioning feature in Word 97, please see the following article in the Microsoft Knowledge Base:

157775 WD97: Can't Save Version for Read-Only Document

162989 WD97: Can't Save Versions of Word Document from Office Binder

165739 WD97: How Word Determines the Name of a Saved Version

159730 WD97: Word 97 Doesn't Save Version When Document Is Closed

157477 WD97: Features Not Available During Web Authoring

For more information about "versioning," click the Office Assistant, type "versioning," click Search, and then click one of the following topics:

  • Review version information for a file.
  • Delete one or more versions of a document.
For more information about "form fields," click the Office Assistant, type "form fields," click Search, and then click one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component


Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbusage KB167219