WD97: StartConversionWizard Selects Wrong Files to Convert (167215)

SYMPTOMS

The Conversion Wizard selects the incorrect file converter when you attempt to convert files that have a compound file name extension, such as .doc.txt. The Conversion Wizard runs the StartConversionWizard macro when you open the Convert8.wiz file, which is located in the \Program Files\Microsoft Office\Office\Macros subfolder.

RESOLUTION

Method 1. Cancel the selection

In the Conversion Wizard, click File Selection.
On the File Selection panel, in the To Convert box, double-click the file you do not want to convert.

The file name reappears in the Available box.
Click Finish.

Method 2. Rename the file before you run the Conversion Wizard

If the Conversion Wizard is running, click Cancel.
Rename the file so that it conforms to the 8.3 MS-DOS file-naming convention.

MS-DOS file names consist of an eight-character filename, followed by a period(.), followed by a three-character extension (for example, Filename.ext).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For information about the Conversion Wizard, please see the following articles in the Microsoft Knowledge Base:

157094 WD97: Using StartConversionWizard to Convert Multiple Documents

157198 WD97:Conversion Wizard Restarts After Clicking Close

158467 WD97: Description of Options for Conversion Wizard

For more information about converting many documents at once, click the Office Assistant, type "batch conversion," click Search, and then click "convert several documents at once."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component