OL97: Why Outlook May Continue to Run After Exit (167184)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q167184

SUMMARY

This article lists circumstances under which Microsoft Outlook 97 remains loaded in your computer's memory and continues to run after you "Exit and Log Off."

MORE INFORMATION

Outlook may continue to run under the following circumstances:
  • You have an Outlook item open, such as an e-mail message that is minimized.
  • A Visual Basic for Applications (VBA) or a Visual Basic (VB) program is making calls to the Outlook Object Model.
  • You are running an Office program which is attempting to write to the Outlook Journal.
For more information on when the AutoJournal feature prevents Outlook from exiting, please see the following article in the Microsoft Knowledge Base:

166852 OL97: Outlook Continues to Run After Exit with AutoJournal

After you quit Outlook, you can use the following steps to determine if Outlook is still running:

Windows 95

  1. Press CTL+ALT+DEL to open the Windows 95 Close Program dialog.
  2. Check the list of programs for any reference to Outlook, such as "Inbox - Microsoft Outlook."

Windows NT

  1. Press CTL+ALT+DEL to open the Windows NT Security dialog.
  2. In the Windows NT Security, click Task Manager.
  3. In the Windows NT Task Manager, click the Processes tab.
  4. Check the list of Processes for any reference to OUTLOOK.EXE.
Modification Type:MajorLast Reviewed:10/26/2000
Keywords:kbinfo KB167184
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