OL97: Reply to Internet Mail Does Not Preserve Original Format (167144)
The information in this article applies to:
This article was previously published under Q167144 SYMPTOMS
When you reply to an e-mail message received from the Internet that has
rich text formatting (RTF) applied, the reply message sent using the
Internet Mail service in Microsoft Outlook 97 does not contain rich text
formatting.
RESOLUTION
To preserve the original format in the reply of an Internet mail message,
install the Internet Mail Enhancement Patch for Microsoft Outlook 97
(IMEP). The IMEP is available on the Microsoft Internet site at:
NOTE: Because the Microsoft Web site is regularly updated, the site
address may change without notice. If this occurs, link to the Microsoft
home page at the following address:
MORE INFORMATION
If you send Outlook-specific items to other Outlook users via the Internet,
such as a meeting request, or a message that includes voting options, these
must be sent in rich text format to work properly.
REFERENCES
For more information about applying rich text formatting, type "use rich
text format" in the Office Assistant, click Search, and then click to view
"Set messages sent to a recipient to use Rich Text Format."
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97. The
Problem is corrected in the Internet Mail Enhancement Pack for Microsoft
Outlook 97 (IMEP).
| Modification Type: | Major | Last Reviewed: | 10/1/2002 |
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| Keywords: | KB167144 |
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