WD97: Properties (Summary Info) Comments in Wrong Format/Missing (166868)
The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Word for Windows 95
- Microsoft Word for Windows 95 7.0a
- Microsoft Word for Windows 6.0
- Microsoft Word for Windows 6.0a
- Microsoft Word for Windows 6.0c
This article was previously published under Q166868 SYMPTOMS
When you open a Word 97 document in an earlier version of Word, the
information from the Comments box in the Properties dialog box (on the File menu, click Properties) may be incorrectly formatted or may be missing.
NOTE: In Word 6. x, the Comments box is in the Summary Info dialog box (on
the File menu, click Summary Info).
Case 1:
When you save the file in "Word 6.0/95 (*.doc)" or "Rich Text Format
(*.rtf)" format and then open it in Word 6. x or 7. x, multiple paragraphs in
the Comments box are combined into a single paragraph.
Case 2:
The text from the Comments box is lost when you use the Word 97 Import
Converter to open the document.
For more information about the Word 97 Import Converter, please see the following article in the Microsoft Knowledge Base:
162214 WD: How to Obtain the Word 97-2000 Import Converter
CAUSECase 1
The Microsoft Word 6.0/95 and the Rich Text Format (RTF) file converter of
Microsoft Word 97 cannot read linefeeds in the RTF format for the document
property.
Case 2
The Word 97 Converter is not identifying the Comments field for conversion
to earlier versions.
MORE INFORMATION
In Word 97, the document information is called Properties. On the File
menu, click Properties. In Word 6.0 and 7.0, the document information is
called Summary Info. On the File menu, click Summary Info.
REFERENCES
For more information on what formatting is retained when you save in other
formats, please see the following resources:
Word Help
Click the Office Assistant, type "Save as Word 7.0," click Search, and then
click to view "Results of saving Word 97 documents in other formats."
NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please
see the following article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Office Resource Kit
Chapter 15 of the "Office Resource Kit" also contains information about
formatting that is retained through the conversion process. The ORK is
available on the Microsoft Web site at:
For more information about how to obtain the Office Resource Kit (ISBN:
1-57231-329-3), call (800) MS-PRESS in the United States or (800) 667-1115
in Canada.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbconversion kbinterop kbprb kbusage KB166868 |
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