XFOR: SMTP Outbound Mail Transfer Stops After SP1 is Installed (166866)

SYMPTOMS

After upgrading a Microsoft Exchange Server version 5.0 to Microsoft Exchange Server Service Pack 1, all SMTP mail may return a Non-Delivery Report (NDR) with the following text:

   Your message did not reach some or all of the intended recipients.
   Subject: alskjdf; Sent: 6/11/97 5:02:18 PM

   The following recipient(s) could not be reached:
   'no1' on 6/11/97 5:02:36 PM
   One or more arguments in the recipient was detected as being invalid

The following Event IDs are logged in the Windows NT Event Viewer Application log:

   Event 1026; Source: MSExchIS; Type: warning, Category Transport General
   An error occurred with the following call stack:
   FStartTransferIn EcDeliverGWMessage(): 0000000bb8
   EcTferInMessage(): 0000000bb8
   EcBilateralInfoEntryFromOmObj(): 0000000bb8

   Event 2007; Source: MSExchIS, Type: error, Category MTA Connections
   ma_open returned error 22.

MORE INFORMATION

Checking the X.400 Site Addressing of the recipient's Site in the Microsoft Exchange Administrator program, you will find that this Site is without a PRMD field in its X400 Site Addressing. The PRMD field is not a required as long as the organization or surname fields are present. The Microsoft Exchange Internet Mail Service (IMS) does not appear to be involved in the NDR as the problem ovcurs when the IMS is not running.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K