WD97: "Invalid Document ID" Opening/Saving Document (166865)



The information in this article applies to:

  • Microsoft Word 97 for Windows
  • the operating system: Microsoft Windows NT 4.0

This article was previously published under Q166865
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you open or save a Document Management System (DMS) file in Word, you may receive one of the following error messages:
Invalid Document ID

-or-

The document name or path is not valid. It may contain characters which are not part of the current language of the operating system. Try renaming the file or opening it with the language of the system set to the language used when it was created.
NOTE: The text of this error message may vary.

CAUSE

Your DMS software may not understand Unicode.

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Add the following key to the Windows NT Registry:

HKEY_LOCAL_MACHINE\Software\Microsoft\ODMA32\ANSIonNT

For additional information about editing the Windows Registry, click the article number below to view the article in the Microsoft Knowledge Base:

136393 How to Modify the Windows Registry

NOTE: You only need to add the ANSIonNT key to the Windows registry. There are no values that need to be added to this registry key.

STATUS

This problem may occur when you use the Microsoft products listed at the beginning of this article and DMS software.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

159963 Word 97 Supports ODMA

99884 Unicode and Microsoft Windows NT


Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kb3rdparty kbbug kberrmsg kbusage KB166865