OFF97: Error Inserting Wang Image Control into Document (166782)
The information in this article applies to:
- Microsoft Excel 97 for Windows
- Microsoft Word 97 for Windows
- Microsoft Access 97
- Microsoft PowerPoint 97 for Windows
- Microsoft Office Binder 97
- the operating system: Microsoft Windows NT 4.0
This article was previously published under Q166782 SYMPTOMS
In any of the programs listed at the beginning of this article, when you
use the Control Toolbox to insert a control (an .ocx file), you may receive
an error message similar to the following:
An application error has occurred and an application error log is
being generated.
<PROGRAM.exe>
Exception: access violation (0xc0000005), Address: 0x02b70141
where <PROGRAM.exe> is one of the following:
EXCEL.exe
WINWORD.exe
MSACCESS.exe
POWERPNT.exe
Note that the address may vary.
CAUSE
This problem will occur when all of the following conditions are true:
- You are inserting one of the following controls:
Wang Image Admin Control
Wang Image Annotation Control
Wang Image Edit Control
Wang Image Scan Control
Wang Image Thumbnail Control
- You are inserting the control into a location other than a user form
(For example, a worksheet, a document, or a presentation).
-and-
- You are running Windows NT, version 4.0, on the computer.
-and-
- You have not installed Service Pack 2 for Windows NT 4.0.
NOTE: This problem does not occur if you are running Microsoft Windows 95
or Windows NT 4.0 with Service Pack 2.
RESOLUTION
To eliminate this problem, install Service Pack 2 for Windows NT 4.0 on
your computer. To download Service Pack 2, use your Web browser to go to
the following address:
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/24/2003 |
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| Keywords: | kbbug kberrmsg kbgraphic kbinterop kbprb kbprb KB166782 |
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