Download or Active Setup of Internet Explorer may not work (166693)
The information in this article applies to:
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
- Microsoft Internet Explorer 2.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.01 for Windows NT 4.0
- Microsoft Internet Explorer 3.02 for Windows NT 4.0
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
This article was previously published under Q166693 SYMPTOMS
While you are installing or downloading Internet Explorer, the
download may stop responding (hang) and the Active Setup may stop working
properly. You may eventually receive an error message even though the
download appears to be hung.
CAUSE
There may have been an interruption in your Internet connection before
the Active Setup Wizard could finish downloading Internet Explorer to
your computer.
RESOLUTION
To work around these problems, follow these steps:
- Download the Minimal version of Internet Explorer, which is the
smallest package available.
- Once the download is finished, run the Active Setup Wizard again to
download additional suite components. When you do so, the Wizard tells
you which components you have not yet installed.
MORE INFORMATION
Traffic on the Internet, the number of users also attempting to install
Internet Explorer, or the connection provided by your Internet service
provider can affect the rate at which you are able to download.
| Modification Type: | Major | Last Reviewed: | 11/9/2004 |
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| Keywords: | kbsetup KB166693 |
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