XFOR: Store.exe GPFs When POP3 Client Submits Bad Message Header (166562)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
This article was previously published under Q166562

SYMPTOMS

You may receive a general protection fault (GPF) in the Microsoft Exchange Server information store service (Store.exe).

CAUSE

This problem is caused by POP3 clients submitting messages that contain bad message transport headers.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

CAUTION: Installing the service pack to fix this problem may cause another problem in POP3 clients. For additional information, please see the following article in the Microsoft Knowledge Base:

168245 POP3 Clients Unable to Download All Msgs

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbfix kbusage KB166562
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