WD97: Opening a JPEG File in Photo Editor Causes an Error (166339)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q166339 SYMPTOMS
When you open a JPEG file in Microsoft Photo Editor, one of the following error messages may appear:
Unknown File Format
Cannot open or find this file path\filename NOTE: Microsoft Photo Editor 3.0 may not open JPEG images with the .jpeg extension from the Windows desktop. You may need to open this file by clicking Open on the File menu within Microsoft Photo Editor.
CAUSE
Microsoft Office 97 installs a JPEG filter that is incompatible with Microsoft Windows 95 Plus Pack Desktop Themes. This incompatibility does not occur with Microsoft Office 97 on computers that do not have the Desktop Themes installed.
RESOLUTION
Install the new version of the Themes.exe file included on the Microsoft Office 97 CD-ROM in the following location:
where drive is the drive letter of your CD-ROM drive.
For additional information about Themes.exe and how to obtain it, click the article number below to view the article in the Microsoft Knowledge Base:
160846 "Illegal Operation" Error Message Changing Desktop Themes
Modification Type: | Major | Last Reviewed: | 11/25/2002 |
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Keywords: | kbprb KB166339 |
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