OL97: Internet Idioms Error When Starting Outlook (166264)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q166264

SYMPTOMS

If you run Internet Idioms to enhance the functionality of Microsoft Exchange, you may receive the following error message when you start Microsoft Outlook:
Internet Idioms could not locate the controls on the body of the standard note form. If you are using Microsoft Exchange or Windows Messaging, please update your copy of Idioms to a more recent version. Note that Idioms does not support the Microsoft Outlook 97 client.

CAUSE

Internet Idioms is not compatible with Outlook.

RESOLUTION

To remove the Internet Idioms add-in from your profile:
  1. On the Tools menu, click Options.
  2. On the General tab, click Add-In Manager.
  3. Click to uncheck Internet Idioms, click Remove, then click OK twice.
  4. On the File menu, click Exit and Log Off.
To completely remove Internet Idioms:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

  1. Click Start, then click Run.
  2. In the Open box, type regedit, then click OK.
  3. Delete the Internet Idioms tag and value from HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Client\Extensions
  4. On the Registry menu, click Exit.
  5. Click Start, point to Find, then click Files or Folders.
  6. In the Named box type inetxidm.dll, select the drive where Windows is installed, click to check Include subfolders, then click Find Now.
  7. With the filename selected, press the DELETE key to send it to the Recycle Bin.
  8. On the File menu, click Close.

MORE INFORMATION

Internet Idioms is manufactured by Angry Graycat Designs, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:10/26/2000
Keywords:KB166264
©2002 Microsoft Corporation. All rights reserved.