Document properties blank when printed from Word Viewer (166069)


The information in this article applies to:

  • Microsoft Office Word Viewer 2003
  • Microsoft Word Viewer 97-2000
  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Word 2000
  • Microsoft Word 97 for Windows
This article was previously published under Q166069

SYMPTOMS

In Microsoft Word Viewer 97-2000, if you select the option to include the document properties when you print the document, the document properties print out blank when you print the document. In Microsoft Word Viewer 2003, if you select the option to include the document properties when you print the document, the document properties do not print.

Note To locate the option to include the document properties when you print a document, click Options on the Tools menu, and then click the Print tab.

WORKAROUND

To work around this problem, print a screen shot of the Document Properties dialog box. To do so, follow these steps:
  1. On the File menu, click Summary Info.
  2. Click the Statistics button.
  3. Press ALT+PRINT SCRN on your keyboard to copy the picture of the dialog box to the Clipboard.
  4. Start Microsoft Paint.
  5. On the Edit menu in Microsoft Paint, click Paste.
  6. Print the picture from Paint.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

889347 Description of the Microsoft Office Word Viewer 2003

Modification Type:MajorLast Reviewed:1/10/2005
Keywords:kbbug kbprint KB166069
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