Outline Expand/Collapse Keystrokes Fail in Word Viewer (166054)


The information in this article applies to:

  • Microsoft Office Word Viewer 2003
  • Microsoft Word Viewer 97-2000
  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Word 2000
  • Microsoft Word 97 for Windows
This article was previously published under Q166054

SYMPTOMS

In Microsoft Word Viewer 97-2000, if you are in outline view and you press ALT+UNDERSCORE ( _ ) to collapse the view or ALT+PLUS SIGN (+) to expand the view, nothing happens.

CAUSE

These keystrokes are shown on the Outline View submenu; however, they do not work.

RESOLUTION

Use the commands on the Outline View submenu to expand and collapse an outline view.

To expand the view, follow these steps:
  1. Make sure that you are in outline view. (On the View menu, click Outline.)
  2. On the View menu, point to Outline, and click Expand.
To collapse the view, follow these steps:
  1. Make sure that you are in outline view. (On the View menu, click Outline.)
  2. On the View menu, point to Outline, and click Collapse.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

889347 Description of the Microsoft Office Word Viewer 2003

Modification Type:MajorLast Reviewed:12/17/2004
Keywords:kbbug kbusage KB166054
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