Microsoft Word starts instead when you start Microsoft Word Viewer (166051)



The information in this article applies to:

  • Microsoft Word Viewer 97-2000
  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Word 2000
  • Microsoft Word 97 for Windows

This article was previously published under Q166051

SYMPTOMS

If you install Microsoft Word and Microsoft Word Viewer 97-2000 on the same computer, when you try to start Word Viewer, Word may be started instead.

CAUSE

This problem may occur when you do any of the following:
  • Click WordView.exe on the WordView folder.
  • Click Start on the Windows taskbar, point to Programs, and then click Microsoft Word Viewer.
  • Click a .doc file in Microsoft Internet Explorer when Word is running.

RESOLUTION

To start Word Viewer 97-2000, follow these steps:
  1. Make sure that Word is not running. Also, make sure that WordMail and Microsoft Outlook are not running (they run Word in the background).
  2. Start Word Viewer. To do so, click Start, point to Programs, and then click Microsoft Word Viewer.

MORE INFORMATION

You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.

REFERENCES

For additional information about Word Viewer 97-2000, click the following article number to view the article in the Microsoft Knowledge Base:

165908 Description of the Microsoft Word 97-2000 Viewer


Modification Type:MajorLast Reviewed:12/17/2004
Keywords:kbprb kbusage KB166051