Installing IntelliPoint May Disable EasyBall Custom Pointers (166033)


The information in this article applies to:

  • Microsoft IntelliPoint software 2.0
This article was previously published under Q166033

SYMPTOMS

After you install the IntelliPoint software version 2.0, the custom pointers included in the EasyBall software may no longer be available.

CAUSE

This behavior can occur when you install the IntelliPoint software in a folder other than the default folder suggested by the IntelliPoint Setup program.

RESOLUTION

To resolve this issue, uninstall the IntelliPoint software, and then reinstall the IntelliPoint software in the default folder suggested by the IntelliPoint Setup program. For information about uninstalling the IntelliPoint software, see the following article in the Microsoft Knowledge Base:

166004 No Uninstall Option in IntelliPoint Setup Program

Modification Type:MajorLast Reviewed:8/9/1999
Keywords:kbenv kbsetup KB166033
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