33.6 Modem Detected as 28.8 (165886)



The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 98

This article was previously published under Q165886
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

High speed modems (faster than 28.8 Kbps) may be detected as 28.8 modems.

CAUSE

Windows may not contain any hardware information about newer, faster modems.

RESOLUTION

Consult the manufacturer's documentation regarding the Windows installation instructions. A disk may be provided by the manufacturer with your 33.6 or higher speed modem; this disk should contain the needed .inf file for a successful installation.

If no disk is provided, contact your hardware manufacturer for installation instructions.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kbenv kbHardware kbprb KB165886