WinNT Err: "The system cannot find the file specified" with Remote Access Service (165846)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q165846 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you attempt to connect a Remote Access Service (RAS) client to a
Windows NT RAS Server computer, the connection attempt fails and you may
receive any of the following error messages:
Checking network protocol connections
TCP/IP cp reported error 2.
The system cannot find the file specified
or
Event ID 4106
The Dial-up connection 'SpryNet or whom ever using' could not be made.
The error reported was: [2]
The system could not find the file specified.
CAUSE
An incorrect registry entry refers to another registry entry that does not
exist.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
On the RAS client, there are numbered entries for each installed network
adapter under the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT
\CurrentVersion\NetworkCards
NOTE: The above registry key is one path; it has been wrapped for
readability.
Under normal circumstances, each entry will have a ServiceName value that
refers to a registry key under the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services- Start Registry Editor (Regedt32.exe).
- Check each NetworkCards entry and confirm that there is a corresponding
Services entry. If a NetworkCards entry refers to a service that does
not have a corresponding Services key, delete the entire numbered key
(Do not delete any other NetworkCards entries, and do not delete the
entire NetworkCards key).
- Quit Registry Editor and retry the RAS connection.
| Modification Type: | Major | Last Reviewed: | 5/14/2003 |
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| Keywords: | kbprb KB165846 |
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