SMS: Remote Control Disables Windows NT Screen Saver (165797)



The information in this article applies to:

  • Microsoft Systems Management Server 1.2

This article was previously published under Q165797

SYMPTOMS

After the remote control of a client computer running Windows NT 3.5x, the screen saver wait time is disabled. This means that the screen saver will not start automatically until either the client is restarted, or the workaround below is followed.

Client computers running Windows NT 4.0 are unaffected.

WORKAROUND

To work around this problem, do the following:

  1. Stop the Systems Management Server Remote Control Agent service running on the client.
  2. In the Desktop Control Panel, enter the screen saver setup and simply click OK.
  3. Start the Systems Management Server Remote Control Agent service running on the client.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbbug kbnetwork kbRemoteProg kbtshoot KB165797