SMS: Program Group Control Stops Responding on Win16 Clients (165786)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q165786 SYMPTOMS
Program Group Control (PGC) stops responding on client computers running
Windows or Windows for Workgroups, and displays the following message:
Program Group Control
Please wait for configuration to complete
Checking current Configuration
The client does not recover until the user stops Appctl16.exe by depressing
CTRL+ALT+DEL and ending the task.
CAUSE
Program Group Control is incorrectly returning to query User-Group
membership from the domain under which the computer was last verified by a
Systems Management Server logon script, rather than querying the domain
under which the user is currently logged on. The following are two examples
of how this situation may occur:
- Logging into a domain without any Systems Management Server logon
servers from a Systems Management Server client that had previously been
inventoried into a Systems Management Server domain through the use of
logon scripts (for example, running Smsls.bat from the logon script).
- Logging into a Systems Management Server domain without running a logon
script from a Systems Management Server client that had previously been
inventoried into a different Systems Management Server domain through
the use of logon scripts (for example, running Smsls.bat from the logon
script.
The net effect of not running a Systems Management Server logon script is
that Setls16.exe does not run, and consequently does not update the
ValidatingServer= entry in the [SMSLSIni] section of the Sms.ini file with
the current logon server. As a result, Program Group Control continually
uses the old ValidatingServer= entry to determine which domain controller
to query for User-Group membership.
WORKAROUND
To work around this problem, remove the entry for the server listed in the
ValidatingServer section of the Sms.ini file. When this entry is left
blank, Appctl16.exe determines the actual current logon server and proceeds
to only query this server for User-Group membership.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbbug kbnetwork kbPGC KB165786 |
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