OFF97: Registry Keys Remain If Mso97.dll Is Loaded During Setup (165757)

   My Computer\HKLM\SOFTWARE\Microsoft\Office\8.0\BinDirPath
				

   My Computer\HKLM\SOFTWARE\Microsoft\Office\8.0\Common\InstallRootOfficeBin
				

RESOLUTION

To prevent this problem from occurring, restart Microsoft Windows to clear files from memory when a program unexpectedly quits. Restart Windows before you install or remove any program.

For information about removing the registry keys manually, see the "Removing the Two Registry Keys Manually" section in this article.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

Removing the Two Registry Keys Manually

1. On the Start menu, click Run. In the Open box, type regedit, and then click OK.
2. In the Registry window, click the plus sign (+) to the left of the following keys, in order
   

         HKEY_LOCAL_MACHINE
         SOFTWARE
         Microsoft
         Office
   						

   
   to open the following key:
   

         HKEY_LOCAL_MACHINE\software\Microsoft\Office
   						

   
   Then, click the folder to the left of 8.0. The following key appears in the status bar:
   

         My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0
   						

3. To delete the entire 8.0 key, click Delete on the Edit menu, and then click Yes to delete the key.
   
   To remove the only BinDirPath key, click BinDirPath under the Name column on the right side of the window. Then, click Delete on the Edit menu, and then click Yes.
4. In the Registry window, click the plus sign (+) to the left of the following keys, in order
   

         HKEY_LOCAL_MACHINE
         SOFTWARE
         Microsoft
         Office
         8.0
         Common
   						

   
   to open the following key:
   

         HKEY_LOCAL_MACHINE\Software\Microsoft\Office\8.0\Common
   						

   
   Then, click the folder to the left of InstallRoot. The following key appears in the status bar:
   

         My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0
   Common\InstallRoot
   						

5. To delete the entire InstallRoot key, click Delete on the Edit menu, and then click Yes.
   
   To remove only the OfficeBin key, click OfficeBin under the Name column on the right side of the window. Click Delete on the Edit menu and click Yes.
6. On the Registry menu, click Exit.