PUB97: Publisher Setup Quits After MSVCRT40.DLL Error Message (165642)
The information in this article applies to:
This article was previously published under Q165642 SYMPTOMS
When Microsoft Publisher 97 Setup is almost finished, you receive the
following error message:
This version of MSVCRT40.DLL is intended for Win32s only.
When you click OK, you receive the following additional message:
Artgalry.dll was not registered correctly.
When you click OK, Setup quits. Publisher does not run successfully.
NOTE: This problem may also occur in other applications the use
the same setup program.
CAUSE
The copy of Msvcrt40.dll in your C:\Windows\System folder is out of
date.
NOTE: This error does not occur if you are running Windows NT
Workstation, version 4.0. If you have Windows NT 4.0, you should not
replace Msvcrt40.dll.
RESOLUTION
Make sure you have only one copy of Msvcrt40.dll on your hard disk. You
can use the Windows 95 Find File feature to search for all copies of
this file. Rename any copies of Msvcrt40.dll that are not in the
C:\Windows\System folder.
If you still cannot run Publisher setup correctly, replace the copy of
Msvcrt40.dll on your hard disk with a copy from the installation media.
If you installed Publisher from compact disc, copy Msvcrt40.dll from the
root directory on the Publisher 97 compact disc to the C:\Windows\System
folder.
If you installed Publisher from disks, use the Extract utility to
replace this file. The steps below assume you installed Windows 95 into
the default folder and installed Publisher from the A: drive.
- Click the Start button, point to Programs, and then click MS-DOS
Prompt.
- Type the following command, and then press ENTER:
Your command prompt now looks similar to this:
C:\Windows\System>
- Type the following command, and then press ENTER:
ren msvcrt40.dll msvcrt40.old - Insert Publisher Disk 2 into the A: drive.
- Type the following command, and then press ENTER:
extract a:\pub4_2.cab msvcrt40.dll - When the Extract utility is finished, type the following command, and
then press ENTER:
NOTE: After you replace Msvcrt40.dll, rerun Publisher setup to install
it correctly.
STATUS
Microsoft is researching this problem and will post new information here
as it becomes available.
| Modification Type: | Major | Last Reviewed: | 11/7/2002 |
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| Keywords: | kberrmsg kbsetup KB165642 |
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