Unable to Set Mouse Hot Corners Using Resource Kit Screen Savers (165593)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q165593

SYMPTOMS

The Windows NT 4.0 Server and Workstation Resource Kits include desktop themes similar to the themes shipped in Microsoft Plus! for Windows 95, including various screen savers. Certain screen savers allow the configuration of "hot corners." If you try to set a "hot corner" you will get the following error:
You must have the System Agent loaded in order for the mouse hot corners to be active.

CAUSE

The System Agent is included with the Windows 95 Plus! Pack. Windows NT does not have a System Agent so the screen saver "hot corners" option is not available.

MORE INFORMATION

Screen Saver "hot corners" allows the screen saver to be automatically activated when the mouse cursor is positioned within a certain corner of the desktop. Within the Settings properties sheet for the selected screen saver, the General description states, "The system agent must be active in order for you to display the screen saver immediately by moving the mouse pointer to a corner on the screen." If you proceed by clicking one of the four corners to enable this option, the following error message is displayed:
You must have the System Agent loaded in order for the mouse hot corners to be active.
If you attempt to bring up the online help by pressing the F1 key or selecting the "What's This" button (the button in the upper right of dialog box with a "?") and clicking on the specific region for help, the following Windows Help error message appears:
Cannot find the Plus!.HLP file. Do you want to try to find this file yourself?
If you click No, an additional error message appears stating:
Cannot find the Plus!.HLP Help file. Check to see that the file exists on your disk. If it doesn't, you need to reinstall it.
If you click Yes, you can search for this help file on the system. However, this file is only included in Microsoft Plus! for Windows 95. If the file is located (Windows 95 is also installed on the computer), you are able to view the online help information for items within the Screen Saver Properties tab. The reference to this associated help file will then be added to the HKLM\Software\Microsoft\Windows\Help key for future reference in case you select help on one of these same items in the future.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Resource Kit version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kbbug kbui KB165593
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