WD: Cross-Reference Text Format Lost in Form Field Bookmark (165565)



The information in this article applies to:

  • Microsoft Word for Windows 6.0
  • Microsoft Word for Windows 6.0a
  • Microsoft Word for Windows 6.0c
  • Microsoft Word for Windows 95
  • Microsoft Word for Windows 95 7.0a
  • Microsoft Word for Windows NT 6.0
  • Microsoft Word for the Macintosh 6.0
  • Microsoft Word for the Macintosh 6.0.1
  • Microsoft Word for the Macintosh 6.0.1a
  • Microsoft Word 98 Macintosh Edition

This article was previously published under Q165565

SYMPTOMS

When you update a cross-reference to the bookmark of a text form field contained in a protected section, the resulting cross-reference text may not be correctly formatted. This problem occurs when the following conditions are true:
  • Manual formatting has been applied to the cross-reference field.

    -and-
  • You have typed multiple words into the text form field.
NOTE: Only the first word of the cross-reference text will contain the correct formatting. In Microsoft Word 98 Macintosh Edition, no words in the cross-reference contain the formatting change.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Modify the Cross-Reference Field Code

Once you have applied formatting to the cross-reference field, turn on the field codes. The field code should resemble the following:

{ref Text1 \* MERGEFORMAT}

Change MERGEFORMAT to CHARFORMAT so that your cross-reference field now looks like the following:

{ref Text1 \* CHARFORMAT}

To turn your field codes on or off, follow these steps:
  1. On the Tools menu, click Options (in Microsoft Word 98 Macintosh Edition, click Preferences).
  2. On the View tab, select the Field Codes check box.
  3. Click OK.
NOTE: A check mark in the check box indicates that the option is turned on.

Method 2: Apply a Style

Instead of manually formatting the cross-reference field, apply a Style to the field.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbbug kbfield KB165565