Internet Explorer Does Not Start with Extensions Off (165285)



The information in this article applies to:

  • Microsoft Internet Explorer 2.0 for Macintosh
  • Microsoft Internet Explorer 2.1 for Macintosh
  • Microsoft Internet Explorer 3.0 for Macintosh
  • Microsoft Internet Explorer 4.0 for Macintosh
  • Microsoft Internet Explorer 4.01 for Macintosh
  • Microsoft Internet Explorer 4.5 for Macintosh
  • Microsoft Internet Explorer 5.0 for Macintosh
  • Microsoft Internet Explorer 3.01a for Macintosh
  • Microsoft Internet Explorer 3.0a for Macintosh

This article was previously published under Q165285

SYMPTOMS

When you start Internet Explorer 3.01 for Macintosh, you may receive one of the following error messages:
The application "Internet Explorer 3.01" can not be opened because an unexpected error occurred
-or-
This program can not be run on this computer
   Characteristic       Your Machine      Minimum Required
   Internet Config      Not Present       Required
					
When you click OK or Quit, the error message disappears and Internet Explorer 3.01 does not start.

CAUSE

This behavior can occur if you start your computer without loading the Internet Config extension, or without loading any extensions.

RESOLUTION

To resolve this issue, use the appropriate method:

  • If you started your computer without loading any extensions, restart your computer and let the extensions load.
  • If you started your computer without loading the Internet Config extension, restart your computer and let this extension load.

Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbenv kberrmsg KB165285