XADM: Error 1075 During Setup of Exchange 4.0 on NT 4.0 (164930)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
This article was previously published under Q164930

SYMPTOMS

When you install Microsoft Exchange Server 4.0 for the first time on a Windows NT Server 4.0 computer, after you type the Exchange Service Account, the following error message appears:
Fail On Install Setup was unsuccessful a dependency service does
not exist or has been marked for deletion.
If you look in Control Panel Services, you see that the Exchange services are there. However, when you try to start the Exchange Service Account service, the following error message appears:
Error 1075: The dependency service does not exist or has been
marked for deletion.

CAUSE

To determine the cause of this problem:

  1. In Control Panel Network, click Service and see whether RPC CONFIGURATION is installed. If not, this is the cause. RPC must be installed for Exchange Server to work.
  2. If RPC is installed, look in Control Panel Services and see whether you have both of the following:

    • Remote Procedure Call (RPC) Locator
    • Remote Procedure Call (RPC) Service

RESOLUTION

To resolve this problem:

  1. In Control Panel Network, click Service and
  2. Remove the RPC Configuration and then add it again.
  3. Restart the server then restart Exchange Server.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbsetup kbtshoot kbusage KB164930
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