3270 Print Session May Stop Responding in Spooling Status (164643)
The information in this article applies to:
This article was previously published under Q164643 SYMPTOMS
On a system with 80 or more 3270 printer sessions configured, 3270 print
sessions may stop responding with a "Spooling" status and fail to recover
after receiving large 3270 printer jobs.
CAUSE
On busy systems, the 3270 Print Server (3270PPD) may run out of internal
message control blocks. If they do run out, it causes the print sessions
to stop responding and not recover.
RESOLUTION
To resolve this problem, obtain the hotfix mentioned below. With the
hotfix, the SNA Server 3270 Print Server message control block handling
has been extended to prevent control block buffer shortages.
The updated module is:
<snaroot>\system\Ppd3270.dll
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0.
This problem was corrected in the latest Microsoft SNA Server 3.0 U.S.
Service Pack. For information on obtaining the service pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Major | Last Reviewed: | 10/22/2003 |
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| Keywords: | kbbug kbfix KB164643 |
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