SMS: Ending a Remote Control Session Leaves Open Handles (164602)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q164602 SYMPTOMS
When opening a remote control session with a client computer running
Windows NT, multiple handles are opened on the Windows NT client. Upon
closing the remote session, four handles are left open. Each time a session
is opened and closed, the number of open handles increases by four.
Additionally, there is a small memory leak in the Working Set memory used
by the process.
Both resource leaks are very slow, and only affect systems that are
remote controlled very frequently and are restarted rarely.
WORKAROUND
To work around this problem, stop and restart the Systems Management Server
Remote Control Agent service (Wuser32.exe). Doing this returns the reserved
resources back to the operating system.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server version 1.2 U.S. Service Pack. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbbug kbnetwork kbRemoteProg kbtshoot KB164602 |
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