FPNW Print Jobs Do Not Print or Errors Occur in FPNW Interface (164438)

RESOLUTION

To resolve this problem, use either of the following methods:

Method 1

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

After applying the fix, the following steps must be performed:

1. In Control Panel, FPNW, rename the FPNW server to a temporary name.
2. In Control Panel, Services, stop the File and Print Services for NetWare Service.
3. Start the File and Print Services for NetWare Service.
4. In Control Panel, FPNW, rename the FPNW server back to the original name.
5. In Control Panel Services, stop the File and Print Services for NetWare Service.
6. Start the File and Print Services for NetWare Service.

Performing these steps will correctly rewrite the registry entries noted below.

Method 2

Manually edit the corrupted registry entries.

You must know the name of the FPNW server to complete the following steps. This information can be found by using the FPNW utility in Control Panel. Use Regedt32.exe to perform these steps.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

1. Run Registry Editor (Regedt32.exe).
2. Go to the following registry key:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FPNW\Bindery \Type07\000000
   
   NOTE: The above registry key is one path; it has been wrapped for readability.
   
   This key should contain a value named Object Name and data type REG_SZ. The data should be the name of the FPNW server. Make sure the data is correct. If the name listed does not match the current FPNW server name or is missing, correct the entry using the following steps:
3. Double-click the entry.
4. Replace the text in the string editor with the name of the FPNW server.
5. Click OK.
6. Go to the following registry key:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FPNW\Bindery \Type07\Na
   
   NOTE: The above registry key is one path; it has been wrapped for readability.

It should contain a subkey with the name of the FPNW server. If it does not, follow these steps to add the subkey and value. To add the subkey:

1. On the Edit menu, click Add Key to create the following entry:

   Key Name: <FPNW server name>
   Class : <blank>

2. Click OK.
3. Go to the following registry key:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FPNW\Bindery \Type07\Name\&lt;FPNW Server Name&amp;g
   
   NOTE: The above registry key is one path; it has been wrapped for readability.

where <FPNW Server Name> is the name of the FPNW server.

If the FPNW server name key already exists, it should contain a value named Object ID of data type REG_DWORD. The value should be 0x2. If this key does not exist, it must be created. To create this entry, select the <FPNW Server Name> and perform the following steps:

1. On the Edit menu, click Add Value and add the following information.

   Value Name : Object ID
   Data Type : REG_DWORD
   Data : 2 (Hex is selected by default)

2. Click OK.

Make sure the new value has been added and appears correct as described above.

After the above steps have been completed, stop and restart File and Print Services for NetWare. If print jobs from NetWare-compatible clients still do not print when sent to FPNW print queues, remove and re-create the printer(s) through Print Manager in Windows NT 3.51 or the Printers folder in Control Panel in Windows NT 4.0.