WD: Footnote Text Remains After Footnote Reference Deleted (164336)

SYMPTOMS

When you work in a document that has Track Changes (Revision Marks) enabled, you may experience one or both of the following symptoms:

Case 1: Footnote Text Not Marked with Strikethrough Text

When you delete a footnote reference mark, the footnote text is not marked with strikethrough text the way the footnote reference is.

Case 2: Footnote Remains After Footnote Reference Deleted

When you delete a footnote reference mark, the footnote reference mark disappears, but the footnote text remains.

WORKAROUND

To work around this problem, use the appropriate method for your situation.

Case 1: Footnote Text Not Marked with Strikethrough Text

There is no setting or workaround to correct this behavior.

The footnote text will be deleted when you accept the change, or the footnote reference mark will not be struck through when you reject the change.

Case 2: Footnote Remains After Footnote Reference Deleted

This behavior occurs when the "Highlight changes on screen" option is disabled. To work around this behavior, use the following steps to enable the "Highlight changes on screen" option:

On the Tools menu, point to Track Changes (or Revisions), and then click Highlight Changes.
In the Highlight Changes dialog box, click to select the "Highlight changes on screen" check box, and then click OK.

NOTE: This work around will produce the same behavior as described in Case 1 in the Symptoms section.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.