WinNT Err. Msg: Event ID 2018 When Srv.sys Is out of Memory (164253)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0

This article was previously published under Q164253

SYMPTOMS

When you attempt to connect to a share, you may receive a message from the server stating there is not enough resources or memory to process the command. Also, Event ID 2018 may appear in the event log.

Analysis shows that the paged pool is not overused and the error looks incorrect. This problem most likely occurs on multiprocessor computers.

CAUSE

Windows NT does not maintain the memory usage counters properly. Operations on the counters are not "atomic" while running on multiprocessor systems.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kberrmsg kbfix kbQFE KB164253