OFF97: Windows Registry Entries Remain After Remove All (164220)


The information in this article applies to:

  • Microsoft Office 97 for Windows
This article was previously published under Q164220

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

When you run Microsoft Office Setup in maintenance mode, and then click Remove All, Setup fails to remove all of the Office keys in the Windows registry.

CAUSE

Setup leaves most of the Office registry entries intact by design. The Setup program removes the values for these keys but does not remove many of the registry keys. These keys do not interfere with subsequent installations of Microsoft Office but may increase the size of the registry.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

Other software programs may use the same registry keys that Microsoft Office 97 creates. Deleting these registry keys may cause other programs that use the keys to fail to function properly. When this occurs, reinstall the programs.

When you install Microsoft Windows 95, perform a Custom installation of Microsoft Office 97 and install all the Office components, and then remove Microsoft Office 97, the following registry entries remain in the registry.

Office Registry Keys

HKEY_CLASSES_ROOT: 
   .htm
   .html
   Component Categories
   Forms.CheckBox.1
   Forms.ComboBox.1
   Forms.CommandButton.1
   Forms.Form.1
   Forms.Frame.1
   Forms.HTML:Checkbox.1
   Forms.HTML:Hidden.1
   Forms.HTML:Image.1
   Forms.HTML:Option.1
   Forms.HTML:Password.1
   Forms.HTML:Reset.1
   Forms.HTML:Select.1
   Forms.HTML:Submitbutton.1
   Forms.HTML:Text.1
   Forms.HTML:TextArea.1
   Forms.Image.1
   Forms.Label.1
   Forms.ListBox.1
   Forms.MultiPage.1
   Forms.OptionButton.1
   Forms.ScrollBar.1
   Forms.SpinButton.1
   Forms.TabStrip.1
   Forms.TextBox.1
   Forms.ToggleButton.1
   MSCAL.Calendar
   MSCAL.Calendar.7
   MSCOMDLG.COMMONDIALOG
   MSDataMap.1
   MSMap.Datainst.8
   MSPowerPoint
   MSPowerPointSho
   MSToolbar
   OldFont
   StdFont
   StdPicture
   THREED.SSCHECK
   THREED.SSCOMMAND
   THREED.SSFRAME
   THREED.SSOPTION
   THREED.SSPANEL
   THREED.SSRIBBON
   TypeLib\{00020430-0000-0000-C000-000000000046}

HKEY_CURRENT_USER: 
   Software\Windows Messaging Subsystem
   Software\Microsoft\Equation Editor
   Software\Microsoft\MS Setup (ACME)
   Software\Microsoft\Office
   SOFTWARE\Microsoft\Photo Editor
   Software\Microsoft\Shared Tools
   Software\Microsoft\VBA
   Software\Netscape
   Software\ODBC

HKEY_LOCAL_MACHINE: 
   Software\Clients
   Software\Microsoft\BaseWinOptions
   Software\Microsoft\ClipArt Gallery
   Software\Microsoft\Exchange
   Software\Microsoft\hoverbot.act
   Software\Microsoft\Internet Explorer\Security
   Software\Microsoft\Jet
   Software\Microsoft\MOS\Mail
   Software\Microsoft\Office
   Software\Microsoft\powerpup.act
   Software\Microsoft\ReferenceTitles
   Software\Microsoft\Schedule+
   Software\Microsoft\Shared Tools\AutoCorrect
   Software\Microsoft\Shared Tools\dot.act
   Software\Microsoft\Shared Tools\genius.act
   Software\Microsoft\Shared Tools\logo.act
   Software\Microsoft\Shared Tools\mnature.act
   Software\Microsoft\Shared Tools\Proofing Tools
   Software\Microsoft\Shared Tools\scribble.act
   Software\Microsoft\Shared Tools\will.act
   Software\Microsoft\VBA
   Software\Microsoft\VBA 97 Help
   Software\Microsoft\Window\CurrentVersion\Setup\OptionalComponents\IMAIL
   Software\Microsoft\Windows\CurrentVersion\explorer\FindExtensions\Static
   Software\Microsoft\Windows\Help
   Software\ODBC

REFERENCES

For more information about locating an entry in the Windows registry, click the Index tab in Registry Editor Help, type the following text

finding

and then double-click the selected text to go to the "To find a string, value, or key" topic.
Modification Type:MinorLast Reviewed:1/27/2005
Keywords:kbenv kbprb kbsetup KB164220
©2004 Microsoft Corporation. All rights reserved.