SMS: Kbstuff.sys May Cause a STOP 1E Blue Screen Error (164157)
The information in this article applies to:
- Microsoft Systems Management Server 1.2 SP1
This article was previously published under Q164157 SYMPTOMS
On some computers running Systems Management Server 1.2 Service Pack 1
under Windows NT Server, you may receive an intermittent Blue Screen error
when you attempt to use Systems Management Server remote control. The Blue
Screen is a STOP 1E error in Kbstuff.sys.
CAUSE
This problem seems to be very hardware-dependent, and no single factor has
been identified as causing this problem. Keyboard switches, loose keyboard
connectors, and non-standard hardware architectures have been identified,
but have not been conclusively proven to cause this problem. This Blue
Screen error occurs when the Kbstuff.sys driver is passed NULL values when
it is sent a keyboard connect message.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbbug kbnetwork kbRemoteProg kbtshoot KB164157 |
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