WD97: Define and Lookup Reference Unavailable in Word (164030)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q164030 SYMPTOMS
Define and Lookup Reference menu commands are not available in Word 97
after you run Setup to add Microsoft Bookshelf Basics.
NOTE: Define should be located on the shortcut menu when you right-click a
word, while "Look Up Reference" should be located on the Tools menu.
CAUSE
Microsoft Word 97 for Windows may not detect the Bsh32.wll when Microsoft
Bookshelf Basics is installed during maintenance mode Setup.
WORKAROUND
Rename the Office 97 Setup Table File (.stf) (Off97pro.stf) and then
reinstall Microsoft Office 97. The .stf file should be located in the
following folder:
C:\Program Files\Microsoft Office\Office\Setup
NOTE: When you run the Office 97 Setup, be sure to click the Custom button
when prompted for the type of Setup you want to perform. Then, ensure that
Microsoft Bookshelf Basics is selected.
WARNING: This modification may not be supported by Microsoft. Microsoft
support professionals will support some modifications to a BACKUP copy of the
.stf file. Note also that while support professionals may help customers
modify specific lines of an .stf, we will not rewrite the entire file in
order to achieve a desired configuration. As a general rule, support is
limited to options that can normally be changed by a user during a standard
installation of the application.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
Bsh32.wll is the file that gives Word the ability to function seamlessly
with Microsoft Bookshelf Basics by adding the Define and Lookup Reference
menu commands. It is and is located in the "\Program Files\Microsoft
Office\Office" folder.
| Modification Type: | Major | Last Reviewed: | 5/26/2001 |
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| Keywords: | kbinterop kbsetup KB164030 |
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