GW: Problem Accessing Acmsetup.exe During Setup (162967)


The information in this article applies to:

  • Microsoft Greetings Workshop 2.0
  • Microsoft Greetings Workshop
This article was previously published under Q162967

SYMPTOMS

After you start Setup, you may receive the following error message
Setup cannot access the required initialization file D:\acmsetup.exe
where D: is the CD-ROM drive letter.

CAUSE

Some real-mode (16-bit) CD-ROM drivers cannot read long file names. The Greetings Workshop 1.0a compact disc contains long file names.

RESOLUTION

Use a protect-mode (32-bit) CD-ROM driver. An updated CD-ROM driver from the hardware manufacturer may correct the problem.

STATUS

Greetings Workshop 1.0b does not contain long file names. Some real-mode drivers may still exhibit this behavior.

Greetings Workshop is designed to run with Windows 95 using protect-mode drivers. Although some real-mode CD-ROM drivers will be able to use the Greetings Workshop 1.0b compact disc, other real-mode CD-ROM drivers may continue to exhibit this error.

MORE INFORMATION

For additional information about CD-ROM drivers and long filenames, click the article numbers below to view the articles in the Microsoft Knowledge Base:

157877 Visual J++ requires a Protected-Mode CD-ROM Driver

151634 Protected-Mode CD-ROM Drive Support in Windows 95



For additional information about determining if your CD-ROM driver is a protect-mode driver, click the article number below to view the article in the Microsoft Knowledge Base:

131499 CD-ROM Drives Requiring Real-Mode Drivers

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kberrmsg kbfix kbprb kbsetup KB162967
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