OFF97: Banyan Vines Patch Available (162936)


The information in this article applies to:

  • Microsoft Office 97 for Windows
  • Microsoft Office 97 Professional Edition for Windows
  • Microsoft Office 97 Standard Edition for Windows
  • Microsoft Office 97 Small Business Edition for Windows
  • Microsoft Office 97 Small Business Edition for Windows, version 2.0
  • the operating system: Microsoft Windows NT 3.1
  • the operating system: Microsoft Windows NT 4.0
This article was previously published under Q162936

SYMPTOMS

When you run the Microsoft Office 97 Setup program, you may receive the following error message:
Bdrintl.dll was unable to register itself in the system registry.

CAUSE

This problem may occur if the following conditions are true:
  • You have performed an administrative installation (setup /a) of Microsoft Office 97 to a Banyan Vines server.

    -and-

  • You are attempting to perform a Run From Server installation of Microsoft Office 97 from the Banyan Vines server to a workstation running Microsoft Windows NT, version 3.51 or 4.0.
This problem may also occur under other circumstances. For more information, please see the following article in the Microsoft Knowledge Base:

162295 OFF97: Error Message: "Bdrintl.dll was unable to register itself"

RESOLUTION

Microsoft has developed a software patch specifically designed to correct this problem. The following file is available for download from the Microsoft Download Center:

Banfix.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

After you have downloaded the patch, follow these steps:
  1. Move the Banfix.exe file to your Windows\Desktop folder and double-click it to extract the files it contains.
  2. After the files have been extracted, select the following files on your desktop, and right-click any one of them: 
          Acmsetup.exe
      Mssetup.dll
      Setup.exe
    On the shortcut menu, click Copy.
  3. In Windows Explorer, go to the folder on the Banyan Vines server that contains the administrative installation of Microsoft Office 97. (This is usually the MSOffice folder.) Then, on the Edit menu, click Paste. Click Yes To All when you are prompted to replace the existing files.
When the three files have been replaced, you should be able to run Microsoft Office 97 Setup without error.
Modification Type:MinorLast Reviewed:8/5/2004
Keywords:kbdownload kbbug kbfile kbfix kbprb KB162936
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