Cannot Create New Connection with Internet Mail Service (162930)


The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q162930

SYMPTOMS

When you set up the Internet Mail service in Windows Messaging, you are prompted to select the connection for accessing Internet mail. When a connection is not listed in the box and you click New, nothing may seem to happen. Clicking Next displays a dialog box prompting you to select an existing connection or click New to create a connection.

CAUSE

Dial-Up Networking is not installed on the computer.

RESOLUTION

Cancel the Inbox Setup Wizard, install Dial-Up Networking, and then set up the Internet Mail service.

MORE INFORMATION

For information about setting up Dial-Up Networking and connecting to the Internet, please see the following article in the Microsoft Knowledge Base:

138789 How to Connect to the Internet in Windows 95

Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB162930
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