Taskbar and Part of Display is Missing (162869)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q162869

SYMPTOMS

You are using a system with an S3 M65 Aurora display chipset. After you install or change display settings in Windows NT 4.0, part of the display area is missing, including the taskbar.

CAUSE

The Graphics mode is set to a resolution above 800x600.

WORKAROUND

To work around this problem, change the display resolution to a supported value less than or equal to 800x600 by performing the following steps:
  1. Click the Start button, point to Settings, click Control Panel, and then double-click the Display icon.
  2. Click the Settings tab.
  3. Click to change the Desktop Area setting to 800x600 or less.
  4. Click Test.
  5. If the display settings are okay, accept the settings.

RESOLUTION

Support for the S3 M65 Aurora chipset has been added to the S3 miniport/display driver in Windows NT 4.0 Service Pack 2. You may either change the resolution setting to a supported value less than or equal to 800x600, or load the latest Service Pack for Microsoft Windows NT version 4.0.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

The S3 miniport/display driver in Windows NT 4.0 does not correctly support the S3 M65 Aurora chipset.

The S3 driver included with Windows NT 4.0 does not detect the size of the display area. When a resolution higher than the maximum supported by the display is selected, the display is expanded off of the viewable area of the screen.
Modification Type:MajorLast Reviewed:2/21/2002
Keywords:kbbug kbdisplay KB162869
©2002 Microsoft Corporation. All rights reserved.