Stop 0xA IRQL_NOT_LESS_OR_EQUAL Digifep5.sys During Shutdown (162838)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q162838 SYMPTOMS
If you try to shut down your Windows NT 4.0 computer after receiving the
message "It is now safe to turn off your computer," you get a STOP
0x0000000A IRQL_NOT_LESS_OR_EQUAL Digifep5.sys error.
Some systems may exhibit the same problem with the "Restart the computer"
option.
CAUSE
Windows NT unsuccessfully attempts to stop the DIGI service before it is
shut down.
RESOLUTION
To work around this problem, try either of the following:
- Before attempting to shut down the computer, stop the DIGI Board service
or the Remote Access Service (RAS).
-or-
- Download the latest driver, 4000821S.exe, from DIGI Web page, and update
the current driver. You can download the driver from:
MORE INFORMATION
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 8/10/2001 |
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| Keywords: | kb3rdparty kbprb kbsetup KB162838 |
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