Control Panel Fails to Stop an Already Stopped Service (162779)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q162779 SYMPTOMS
When the Services tool in Control Panel tries to stop a service upon which
another service depends, it prompts the user to first stop all the
services that depend on the service that has to be stopped.
If, in the meantime, one of the dependent services is stopped, the
Control Panel stops with the following error message:
The service has not been started.
CAUSE
Steps to reproduce:
- In Control Panel, double-click the Services icon.
- Select the Server service and click the Stop button. You are prompted to
stop the following services:
Computer Browser
Directory Replicator
Net Logon
- Before clicking OK, run a CMD session and enter the following command:
net stop replicator - Go back to the Services tool and click OK. You will receive the
following error message:
The service has not been started.
The other dependent services will not be stopped.
RESOLUTION
Stop the service in the correct order (for example, first stop the services
that depend on the service that has to be stopped).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT
version 4.0. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 8/9/2001 |
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| Keywords: | kbbug kbnetwork KB162779 |
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