Site Configuration Manager Stops When Enumerating User Groups (162383)
The information in this article applies to:
- Microsoft Systems Management Server 1.1
- Microsoft Systems Management Server 1.2
This article was previously published under Q162383 SYMPTOMS
If changes to a Systems Management Server site's properties do not go
current, even after 24 hours, the Systems Management Server Site
Configuration Manager (SCMAN) may have stopped responding. In the Scman.log
file, the last entry will be "<Domain name> user groups will be
enumerated." No more entries will have been logged since that time. SCMAN
reports no errors during this time, and its status will be "started" in the
Services Control Panel. There may be .ct1 files backed up in the
Sitecfg.box directory.
CAUSE
The Systems Management Server Site Configuration Manager will stop
responding during Global User Group enumeration if it cannot contact the
primary domain controller (PDC) of the domain listed. If this occurs, no
site changes made can be processed. Note that this interferes with neither
job nor inventory processing.
WORKAROUND
Stopping and restarting SCMan will alleviate the issue immediately, but a
longer-term workaround is to use the SETGUG utility to disable Global User
Group enumeration, either on a permanent basis, or by setting it to a
longer interval. Setgug.exe is in the BackOffice Resource Kit. It is
also in the Support directory of the Systems Management Server 1.1 compact
disc.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.1 and 1.2. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbbug kbnetwork kbSCMan kbsetup KB162383 |
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