All Pages Printed in Grayscale to HP DeskJet 600 (162310)
The information in this article applies to:
This article was previously published under Q162310 SYMPTOMS
When you print a document containing color text or images to a Hewlett-
Packard (HP) DeskJet 600 printer using version 7.0 of the printer driver,
the entire document may be printed in grayscale.
The printer driver may display a message prompting you to install the
black cartridge in the printer.
CAUSE
This behavior can occur if the first page of the document does not contain
any color text or images.
The ColorSmart feature of the printer driver analyzes only the first page
of the document. If the first page contains no color, the driver assumes
that the entire document should be printed in grayscale. Neither the
manual nor automatic settings in the printer driver have any effect on
this behavior.
RESOLUTION
Insert color text or a color image on the first page of the document, or
print the document as two separate jobs, starting the second job on the
first page with color.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kbprb kbprint KB162310 |
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