Err Msg: Cannot Convert File (162178)



The information in this article applies to:

  • Microsoft Windows CE for the Handheld PC, Versions 1.0
  • Microsoft Pocket Word 1.0

This article was previously published under Q162178

SYMPTOMS

When you attempt to copy or move a document from your desktop computer to your Handheld PC (H/PC), you may receive the following error message:
Cannot convert file '<filename>'. The Pocket Word converter found that the input file has an unexpected format. Please check the input file format before trying again.

RESOLUTION

Install the latest version of H/PC Explorer software to resolve this problem. Microsoft H/PC Explorer version 1.1 is available for download from Microsoft's Internet site at:

MORE INFORMATION

File conversion from desktop Word to Pocket Word works the same as before. Simply drag the file you want from the desktop to the H/PC or from the H/PC to the desktop and conversion and file transfer happen automatically. It's important that you install Microsoft Office before installing H/PC Explorer so that H/PC Explorer can find the desktop version of Word and it's associated converter software modules during setup.

Modification Type:MajorLast Reviewed:10/20/2003
Keywords:kberrmsg kbprb KB162178