Resume May Cause Power Off When in Standby Mode (162052)
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release 2
- Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q162052 SYMPTOMS
When you suspend and then resume a laptop computer with the hardware
Power/Resume button, the computer may power off instead.
CAUSE
The Windows 95 power management driver may not properly handle a suspend
request and cause the computer to power off when the following conditions
exist:
- The computer is a laptop computer with a BIOS option to select the
power-up (or resume) mode. Such an option determines whether the power
button actually powers the computer on and off (for a full reboot), or
simply suspends and resumes the computer.
- The power-up (or resume) mode option is set to resume mode.
- The computer is placed in its docking station and powered on.
- The power button is pressed to place the computer in a suspended state.
- The power button is pressed again to resume the computer.
- Instead of resuming, the computer peforms a full power-off after about
30 seconds.
RESOLUTION
To work around this issue, set the power-up (or resume) mode option to
boot mode instead of resume mode. This causes the computer to completely
power off when it is shut down and perform a full boot when restarted,
instead of suspending when shut down and resuming when restarted.
STATUS
This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows.
| Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
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| Keywords: | kbHotfixServer kbQFE kbHardware kbprb KB162052 |
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