Access Violation When Adding a Printer in Windows NT 4.0 (161194)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q161194

SYMPTOMS

During or after the installation of a new printer or printer port, you may receive an access violation in Explorer.exe or Spoolss.exe.

CAUSE

This problem may occur if a port monitor is installed that is designed for Windows NT 3.51.

RESOLUTION

To resolve this problem, remove any entries in the registry that reference Windows NT 3.51 port monitors. Port monitor entries are located in the following registry location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
Modification Type:MajorLast Reviewed:2/21/2002
Keywords:kb3rdparty KB161194
©2002 Microsoft Corporation. All rights reserved.