Page Fault or GPF in module Wstream.dll (160944)


The information in this article applies to:

  • DreamWorks Interactive, Scholastic's Goosebumps Series: Escape from Horrorland 1.0
  • DreamWorks Interactive, The Neverhood 1.0
  • Microsoft Close Combat for Windows 1.0
  • Microsoft Flight Simulator for Windows 95
  • Microsoft Return of Arcade for Windows
  • Microsoft Golf for Windows 3.0
  • Microsoft Expedia Streets 98 98
  • Microsoft Expedia Trip Planner 98 98
  • Microsoft Automap Trip Planner for Windows 5.0
  • Microsoft Automap Streets Plus for Windows 5.0
  • Microsoft Arthur's Brainteasers 1.0
  • Microsoft Greetings 2000
This article was previously published under Q160944

SYMPTOMS

When you try to start one of the programs listed at the top of this article, you may receive one of the following error messages:
  • Ddhelp.exe caused a page fault in module Wstream.dll at 001
  • Error in Microsoft Program.

RESOLUTION

Close the program that is using the Wstream.dll file. To get full sound, start your DreamWorks program and then restart the TeleCommander software.

TeleCommander is a driver currently identified as using Wstream.dll. A true Diamond TeleCommander card can be disabled by remarking out the Tcinit line in the autoexec.bat file. The Diamond sound card uses TeleCommander as 3D audio software.

A Digital TeleCommander uses hardware jumper settings and the customer will need to contact Digital for assistance.

NOTE: The generic OPTi930 drivers solve this error for the Telecommander sound cards. You can download these files from the following World Wide Web address: http:ftp.opti.com/pub/chipsets/sound/82c930

For Windows 95, use the file: 
   930w95.exe.
NOTE: These are generic drivers not supported by Diamond, Digital or Microsoft.

For more information about how to perform these tasks in Windows, see your Windows printed documentation, online Help, or the Microsoft Knowledge Base on the World Wide Web.

MORE INFORMATION

The TeleCommander does not show up in Device Manager. It can be located in the Multimedia section in the Control Panel (on the Advanced tab) If you disable the application from there you will disable sound and get an error initializing DirectSound.

The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kb3rdparty kberrmsg kbprb kbtshoot KB160944
©2004 Microsoft Corporation. All rights reserved.