Incoming Fax Jobs Do Not Appear in Print Queue (160894)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q160894

SYMPTOMS

Incoming fax jobs are received and routed successfully (Printer-InBox- Archive) to the intended output device, but the job never appears in the printer queue. Event Viewer may also show successful routing for the incoming job.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kbprint KB160894
©2002 Microsoft Corporation. All rights reserved.